Individual and Group Home Bookings As well as individual bookings we are able to accommodate holiday group home bookings of 6-8 clients, which can be tailored to your needs. Please contact us for a chat. We are here to help.

One to One Client Holidays & Tailor-Made holidays Clients who require a 1-1 holiday or tailor-made holidays should contact Smile Holidays Head Office to discuss individual and group requirements. A visit by the Principal Carer to discuss and meet potential holiday clients may be available. 

Meet Potential New Clients The Principal Carer is able to visit and meet potential new clients (within a 80 mile radius of Brighton, East Sussex) and to discuss our holidays and answer any questions clients, carers, families may have.

Itinerary Details Once the client’s holiday has been confirmed by final invoice we will send names of the care team who will be accompanying the client on their holiday. We will also send details of the holiday venue, dates and meeting point times to the client together with Smile Holiday luggage tags.

Smile Holiday Carers All Smile Holiday carers are experienced, caring individuals with an excellent knowledge and understanding of the unique needs of individuals with learning disabilities. Smile Holidays is registered with the DIsclosure Barring Service and all carers have achieved enhanced DBS registration.

Holiday Excursions Please note that on occasions our clients’ excursions may be altered /changed to ensure all the holiday group are able to participate fully on the day’s excursion.

Communication during the holiday Smile Holidays Principal Carer will be contactable by mobile phone if carers or family members wish to contact clients whilst on holiday and he will be happy to take calls on behalf of a client or to provide an update on how the holiday is progressing.

Daily client holiday record sheet Daily client holiday record sheets will be completed by the Smile Holiday carers detailing all activities/outings taken. They will also outline meals and the daily general mood of the client throughout the holiday. Daily client holiday record sheets will be mailed to the client’s home address and Smile Holidays will retain a copy for our records.

Client Medication Please note we are able support/prompt clients to administer their medication, drops or lotions throughout their holiday. Smile carers are also available for advice and guidance. Please contact our Head Office for more details.

Accident/Missing Clients In the event of an accident occurring or a client being reported missing a detailed on the spot Accident/Missing Persons form will be completed. The appropriate authority and family members will be contacted. A copy of the completed Accident/Missing persons form will be forwarded to the client's/family home address and Smile Holidays will retain a copy for our records.

Smile Mini Bus A 16 seat mini bus is available for clients throughout their holiday break in the United Kingdom and France/Belgium holidays. This runs on an Operators Licence and is fully insured for this purpose. The Principal Carer  holds a PSV licence.